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Jonathan Lim

Singapore Pools
Director, Transformation Programme Office
Mr Jonathan Lim is the Head of Transformation Program Office (TPO), Business Technology Division, of Singapore Pools (Private) Limited. 
He joined Singapore Pools in March 2020 and has revamped the Transformation, Governance and Delivery arms of the TPO. This has enabled key major projects such as the SAP Cloud, Digital Branch (In-Premise-App, aka IPA), Epayments and the Unified Betting terminal (UBT) to go live in the last 18 months.  
Jonathan has unified the Capabilities, Governance and Delivery frameworks to drive investments of capability build. His focus on developing talents has also enabled renewed focus in the space of digitalization, innovation, and resource augmentation to grow our bench strength. Examples are Process Digitalization – initiatives to create a digital workforce; Innovation Challenge – a hackathon-like approach to creating an innovation culture; and Resource Augmentation to extend our limited resources to manage our capability builds. 
Prior to SPPL, Jonathan spent 10 years in OCBC Bank in various roles like Head, Six Sigma for Operations & Technology; Business Transformation to establish the digital branch of the future; and the most recent 4.5 years as Head of Digital Strategy in transforming the age-old lending business into the current digital lending business through first-in-market launches of chatbots, instant car/renovation/mortgage loans as well as in home ownership ecosystems/platforms that has earned the bank attestations in The Asian Banker and The Digital Banker awards etc. 
Mr Jonathan Lim graduated from the National University of Singapore with a Master in Engineering.   

My Speakers Sessions

Wednesday, March 16

10:50am GMT+08